What should I do if I receive defective/wrong parts or some of the parts are missing?

Please contact your account manager or sales Rep. if you have one to reflect the quality issue and ask for a reasonable solution; or you can contact our customer service team directly by sending an email to: support#esmartsupply.com(please change"#" to "@"); or clicking the “Feedback & Support” link in the middle bottom of every web page to submit your question or request, file in the pop-up contact form with all required information (Message subject, your question, and your email), then “Send message” to us…we will immediately deal with your issue.

Feedback and Knowledge Base